FAQ - Policy
***SUPER QUICKIE BASICS***
*DIGITAL IMAGES ARE A DOWNLOADABLE PRODUCT. There is no physical product shipped.
*CHECKOUT PRICES ARE IN USD $$
If you are from Canada and want to pay in CAD $$ please email me and I will happily accommodate you!
*Orders are placed securely through Shopify with PayPal OR Stripe
*INSTANT DOWNLOAD zip files are provided right at checkout. You will also receive an email with the download links instantly.
*PLEASE KEEP YOUR ORDER EMAILS. You will need them to RE download any orders at this time.
*Due to the electronic nature there are no refunds offered on digital products.
However if you have made a duplicate purchase I will be happy to exchange it for you.
***NEW SHOP AND ACCOUNT INFO***
Don't EVEN get me started on what an expensive mess the move was...lol, and I am STILL fixing (and learning) !
*After Our Shop Migration Customer invites had to be sent out (a security quirk?)
You will NOT be able to sign in using your old password.
*YOUR INVITE HAS BEEN SENT OUT...once you get your invite all you need to do is reset your password.
If you did not get your account invite? Please email me.
*Your order history and customer account information was migrated
However you cannot re-download orders from the old shop here due to the different platform.
If you need help please email me. PLEASE MAKE SURE YOU BACK UP YOUR FILES.
*REWARD points did not migrate but the new shop does not have this option right now but I am looking into other reward options.
(I guess we cannot have it ALL hey) LOL
*UNFULFILLED orders in your account? There is nothing wrong. Your orders were sent out in the last shop.
This is just how it was listed after migration of your account. (probably something I messed up!)
*FIREFOX WARNING? (uncommon file type you are downloading?) Shopify has assured me it's a platform issue with Firefox sometimes.
*(No viruses) You can use Chrome to download with no issues.
*DON'T SEE A PRODUCT? Zip files didn't get migrated, so I am adding them to the products as I can.
Feel free to email me if you are looking for something specific!!
***DIGI STAMPS - CLIP ART - DIGITAL IMAGES - INFO***
*My digital images are all original.....drawn by myself and copyrighted to Jodie Mackrell.
*Digital Images come in a zip file with jpeg and png files - 300 DPI - 6 inches either high or wide in size for quality resizing. Png files have a transparent background.
*Words and sentiments shown come with the image but as a separate file in most cases
*All Digital Images are sold in black and white , and only colored if shown.
***MORE INFO ON DIGITAL IMAGES AND HOW TO USE THEM***
Some excellent links all about digital images, because I am horrible at explaining things. LOL..pretty awesome sites too!
All about Digital Images
All stamps and digital images from Bugaboo Stamps and Jodie Mackrell are copyrighted designs and may not be reproduced, resold or redistributed in any form.
By purchasing any images from Bugaboo Stamps, we are granting you only, the purchaser, a limited personal license, not the copyright.
*You may use our digital images for cards, paper crafts, all kinds of craft items, scrap booking, altered art projects , ATC swaps etc that you make yourself.
*You can use them to digitize embroidery designs....(SEE NOTE BELOW)
*You can NOW use them on Craftsuprint.com with a kit license..(SEE NOTE BELOW)
*You may also use them for educational purposes, fundraising etc WITH my permission.
*You CAN sell these items online, local shops, or craft fairs on a SMALL basis.
*Credit must be proved for the artwork ..(SEE BELOW)
*Uploading of any project to galleries/blogs/websites are also permitted (and encouraged!) provided that said credit line is place in the description with each photo.
*You may not redistribute any of my digital images in any way, colored or uncolored.
*Distribution includes but is not limited to: sharing via email, trading, swapping, lending, duplicating, posting to the internet, renting or reselling.
*You may not sell printed/stamped copies of our images alone; they must be incorporated into a finished project that you are selling.
*This includes hand stamping the image and then selling it as a "topper" (black and white or pre-colored image) to another person or business entity.
*You may not reproduce our images in other formats such as rubber and clear stamps, stickers, kits, scrap booking supplies, or other merchandise without my permission.
*You may not use my images for mass printing or mass production.
*Images may NOT be made into cut files (MTC, SVG, etc)
*Images may NOT be altered, added to, and claimed as your own
*You may not use any of the designs from Bugaboo to create items such as logos, business materials ( such as business cards, postcards, letterhead etc) trademarks, layout designs for other websites or blog.
*Using my images on Zazzle or Cafe Press designs, etc is not allowed..
*Before Bugaboo Stamps I owned a site aimed towards digitizers so I do allow them to be used in this manner still.
*I ask that you DO NOT USE MY FREEBIES TO SELL AS EMBROIDERY DESIGNS.
*Image credit MUST be provided (SEE BELOW)
***PROVIDING CREDIT TO BUGABOO***
*Image credit should be provided on the sale item whenever possible by simple line credit on the back or attached tag.
*Online listings should provide Image credit in the description NEXT to the item you are selling
*Credit can be provided using Bugaboo Stamps or www.bugaboostamps.com
Your use of the Bugaboo stamps site and your purchase of our products any time after any modifications constitutes your agreement to the modified Terms.
If you have any questions or suggestions please feel free to email me.
Thank you so much for stopping in to see me and I hope you come back very soon!
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